2020 has been the most stressful year in history for the global workforce and people want robots to help, according to a new study by Oracle and Workplace Intelligence, an HR research and advisory firm. The study of more than 12,000 employees, managers, HR leaders, and C-level executives across 11 countries found that the COVID-19 pandemic has increased workplace stress, anxiety, and burnout for people all around the world, and they prefer robots instead of other people to help.
What happens, when software becomes normal as coaches? When will it happen? And have we considered all the ethical implications?
On the positive side, software coaches can have access to way more data on you and compare that to a global database to help you – without the bias of a coach.
On the negative side, such coaches might feel like surveillance and cannot see all the nuances of a human being; ending in giving the wrong advice.
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